June 16, 2004
SC Johnson recently learned that there have been postings on the Internet that have claimed that our products were involved in fires. It is important that you know that all of our PlugIns® products are safe and will not cause fires. We know this because PlugIns® products have been sold for more than 15 years and hundreds of millions of the products are being used safely.
Because we are committed to selling safe products, SC Johnson thoroughly investigated these rumors. First, we confirmed that no one had contacted SC Johnson to tell us about these fires or to ask us to investigate them. Additionally, we had a leading fire investigation expert call the fire department representative who is identified in one of the Internet postings. That fireman indicated that he has no evidence that our products had caused any fire.
We also know that our products do not cause fires because all of our PlugIns® products have been thoroughly tested by Underwriters Laboratories and other independent laboratories and our products meet or exceed safety requirements. SC Johnson also has worked closely with the Consumer Product Safety Commission to investigate allegations that PlugIns® products have been involved in fires.
As a more than 100-year-old, family-owned company, SC Johnson is committed to providing top quality products that can be used safely in homes and we want to reassure you that PlugIns® products can be used with complete confidence.
Kelly M. Semrau
Director, Global Public Affairs and Communication